Your Questions Answered

The A’s to Your Q’s:

Everything you need to know.

  • Absolutely! We're just a short 10-minute drive to the main entrance of Joshua Tree National Park, making it easy to explore its breathtaking landscapes.

  • Check-in is at 4 PM, and check-out is at 10 AM. If you need to adjust these times, please contact Guest Services in advance, and we’ll do our best to accommodate your request.

  • Our chef-inspired kitchen is fully stocked with high-end appliances, cookware, utensils, and even essentials like spices, oil, and coffee. Whether you're making a quick snack or a gourmet meal, we've got you covered.

  • The property features 2 bedrooms and 2 bathrooms. The sleeping accommodations include:

    • One King-size bed

    • One Queen-size bed

    • A Convertible Queen-size sofa bed in the living room

  • Yes! All our beds are high-end and designed for luxury, ensuring the dreamiest night’s sleep. Guests rave about waking up refreshed and ready to take on the desert adventure.

  • The property can accommodate up to 5 guests. This limit helps us ensure everyone has a comfortable and luxurious stay.

  • Pool heat is available for an additional fee of $250/night for the duration of your stay, with 24 hours’ advance notice (by 4:00 PM the day before check-in). To add this option to your reservation, please message us “Heat the Pool” via your booking channel.

    Note: The hot tub/spa is always included. No pool heat required.

  • Yes. The hot tub/spa is always included with your stay and heats independently from the pool.
    You do not need to add pool heat to enjoy the spa.

  • No pets allowed.

  • Absolutely. You'll find plush towels and robes in all bathrooms to complement the luxurious high-pressure showers.

  • Yes, we provide a covered carport for one automobile, along with space for an additional automobile in the driveway, which is slightly sloped.

    Note: A total of two automobiles is permitted on the property. No street parking available.

  • Yes, their is a Tesla Universal charger to keep your EV powered up. However, just a heads-up: while the charger is ready when you are, its use isn’t complimentary—an authorization is required and you’re billed based on the time of use.

  • No! We strongly recommend against it—for your safety and ours! Using a portable charger could overload the system and potentially trip the circuit, which could lead to hazardous situations. Our Tesla Universal EV charger is here to ensure safe and reliable charging for your vehicle.

  • While the area is peaceful and quiet, you're just minutes away from Yucca Valley and Joshua Tree’s best shopping, restaurants, and bars. You get the best of both worlds!

  • Yes, we offer high-speed Wi-Fi throughout the property, perfect for streaming, remote work, or staying connected during your stay.

  • Yes, you must be at least 25 years old to book and provide a valid form of government ID at check-in.

  • No, to ensure the comfort of all guests and maintain the serenity of the property, events, parties, or large gatherings are not permitted.

  • No, the property is a smoke-free zone. Smoking of any kind is strictly prohibited on the premises to keep the space fresh and enjoyable for all guests.

  • A $350 refundable security deposit is required for all direct reservations and helps protect the property during your stay. The deposit is fully refunded within 3 days after checkout, provided no damages or rule violations occur. Airbnb reservations are excluded because security deposits are handled directly by the booking platform in accordance with their policies.

  • Guests may cancel their reservation for a full refund within 24 hours of booking, provided the cancellation occurs prior to check-in.

    Cancellations made more than 14 days prior to check-in are 100% refundable.

    Cancellations made 7–14 days prior to check-in will receive a 50% refund of the total reservation amount paid.

    Cancellations made within 7 days of check-in are non-refundable.

    Credit Card Processing Fees:
    In the event a reservation is canceled, and a refund is issued (whether full or partial), all refunds are subject to a deduction for non-refundable credit card processing fees incurred at the time of the original transaction.

    Security Deposit:
    Security deposits are 100% refundable, regardless of when the reservation is canceled, provided no damage or violations are identified.

    All cancellation timeframes are based on the property's local time (Pacific Time Zone).